Privacy Policy

Biz Trip Story (hereinafter referred to as “BTS”) recognizes the importance of personal information, is committed to protecting it, always keeps the matters listed below in mind and take all possible measures to protect personal information so that users can use BTS’s services (hereinafter referred to as the “Service”) with confidence.

Information collected by the Service
Information that users directly provide to BTS:

• Name;
• Gender, age and nationality;
• Email address;
• Telephone number;
• Mailing address; and
• Information that users send to BTS through a questionnaire, etc.

Information collected automatically when visiting the Service and browsing etc.:

• Internet Protocol (IP) address of the user’s computer;
• Type of user’s browser and operating system (OS);
• Web pages which the users visit immediately before and after visiting this Service;
• Search conducted in this Service;
• Web pages and advertisement browsed on this Service, and clicked links;
• Information processing speed of user’s computer and the information concerning the installed software programs;
• Click-through rate;
• Standard server log information;
• Information gathered through HTML cookie, Flash cookie, web beacon, and other similar technologies; or
• Geo-location information of the user specified by IP address or GPS of the mobile terminal.

When the user moves from the Service to another website, BTS may share user registration information of another website with the website to which the user moves next.

Purposes for using the personal information

BTS will use personal information of the users for the following purposes:

• To provide, maintain, protect and improve this Service, develop new services and protect users;
• To provide content (including advertisements) customized to the users from BTS and a third party affiliated with BTS;
• In order to notify the changes in the Privacy Policy and the Terms of Use;
• To send information on products or services offered by BTS or a third party affiliated with BTS;
• To send prizes or rewards to the users;
• To contact the user for editorial purposes related to this Service; or
• To respond to inquiries.

Management of personal information

BTS will keep the users’ personal information accurate and updating, take necessary measures such as maintenance of security system and arrangement of management system, etc. to prevent unauthorized access to, loss, destruction, falsification, or divulging of the personal information, implement safety measures and strictly manage personal information. The main measures are as follows:

・ To periodically provide trainings on precautions on handling of personal information to BTS’s employees;
・ To limit access, persons in charge and the extent of personal information database, etc. which is handled; and
・ To implement a mechanism to protect information system handling personal information from unauthorized access from outside or illegal software.

Handling based on the consent

By displaying the intention to consent to the Privacy Policy, the users confirm that they agree to handling personal information by BTS, and based on the consent of the users, BTS will handle the personal information of the users.

Prohibition of disclosure and provision of personal information to a third party

BTS will properly manage the personal information deposited from the users and will not disclose the personal information to any third party unless it falls under any of the following:

1. If there is an individual consent of the user;
2. In the case where BTS disclose personal information of the users to contractors appointed by BTS in order for the users to perform the desired service (Personal information provided in this way shall be managed by the contractors. In addition to fulfilling the transaction, the contractors will use the personal data in order to provide information by e-mail or the like to the users after the commencement of the transaction, to analyze the utilization state of the service by the users, and to improve the business management / services of the contractor. BTS obliges the contractors to observe Act on the Protection of Personal Information and the laws and guidelines related thereto and to handle the personal information of the users by taking into account the privacy of the users. For further details on the handling of personal information by the contractors, please contact those contractors directly;
3. When BTS operates jointly with other companies, public organizations, etc. in the operation of the Service (the personal information provided in this way shall be managed by the affiliated parties; In addition to fulfilling the transaction, the affiliated party shall use the personal information in order to provide the information by e-mail or the like to the user after the commencement of the transaction, to analyze the utilization state of the services by the users, and to improve the business management / services of the affiliated party. BTS obliges the affiliated parties to observe Act on the Protection of Personal Information and the laws and regulations and guidelines related thereto and to handle the personal information of the users by taking into account the privacy of the users. For further details on the handling of personal information by the affiliated parties, please contact those affiliated parties directly;
4. When personal information is provided as a result of business succession due to merger or other reasons;
5. When it is necessary to disclose based on laws and regulations;

Correction of personal information

BTS may ask users for their cooperation in order to ensure accuracy and updating of their personal information.

Request for disclosure, etc. of personal information

Upon request for inquires, correction, suspension of use or deletion, etc. of personal information, BTS will promptly respond thereto after verifying personal identification by taking designated procedures. Please contact the contact information set forth in the end of the Privacy Policy when having questions on the Privacy Policy or exercising rights.

About cookies

BTS may use cookies and web beacons to provide better services to users using this Service. Cookies and web beacons will not violate the user’s privacy or usage environment, and BTS will never disclose personal information in a state that can individually identify users who accessed in any case.

1. About cookies

Cookie is a mechanism for Web site providers to temporarily record data on the user’s computer through a Web browser. The cookie can record the information on the user, the date and time of the last visit to the site, the total number of visits to the site, and it is used for services such as identification of the site users, user authentication system, customization of services by WWW for each user.

2. About Management of provision of Cookie Data

If you do not wish that BTS uses your cookie data in accordance with the Privacy Policy, please manage provision of cookie data on the device you use to access BTS. In such a case, please be aware that BTS cannot provide services to you, you cannot access or use certain features of BTS’s website or this may negatively affect your satisfaction.

Disclaimer

This Privacy Policy is applied only when the user is using this Service. Third-party sites and services linked from this Service have different privacy policies from Ours, BTS will not assume any obligation or responsibility as for the troubles concerning the protection of personal information occurred on the linked site and the content of the linked site. When registering personal information at the linked site, BTS recommends that you use the link after confirming the terms of use and the privacy policy of the linked site.

Change / application of the privacy policy

BTS will comply with laws and regulations of Japan and other standards including guidelines that apply to retained personal information, will review the contents of the Privacy Policy from time to time and make efforts to improve it.

In the operation of this Service, when BTS changes the Privacy Policy including change of personal information item to be collected and change of purpose of use, BTS will publish and apply by updating this page.

Contact Us

To inquire or complaints about personal information handling by BTS, please contact the following.

Biz Trip Story Co., Ltd
CEO Yoshiko Ogura
Zip code and address: Ginza Otake Buisidence 2F, 1-22-11, Ginza, Chuo-ku, Tokyo 104-0061
Person responsible for handling of personal data: Yoshiko Ogura
E-mail : contact@biztripstory.com

Established on March 1, 2021
Revised on January 11, 2022

GDPR privacy policy

Biz Trip Story (hereinafter referred to as “BTS”) recognizes the importance of personal data, is committed to protecting it, comply with the regulations on data protection which is applicable in EEA and its member countries and especially the General Data Protection Regulation (2016/679)(hereinafter referred to as “GDPR”), always keeps the matters listed below in mind with respect to personal data of users who are subject to these regulations (hereinafter referred to as the “Users”) and take all possible measures to protect personal data so that users can use BTS’s services (hereinafter referred to as the “Service”) with confidence.

Purpose of Use and Legal Ground of Personal Data

1. BTS will properly acquire and handle the following information described in the categorical columns of the table below, including personal data, based on the purpose of use and legal grounds described in the table below.
2. When the User moves from this Service to another website, BTS may share user registration information of another website with the website to which the user moves next.

Category	Purpose of Use	Legal Ground for Handling
User information directly provided by the Users(*1)	To provide, maintain, protect the Service and protect the Users	Consent to the performance of agreements
	To notify the changes of the Privacy Policy or the Terms of Use in case of change thereof	Consent to legal obligation for legitimate interest
	To send prize or rewards to the Users (including provision by a third party affiliated with BTS)	Consent to performance of agreements
	To provide content (including advertisements) customized to the Users from BTS or a third party affiliated with BTS	Consent to legitimate interest
	To contact the Users for editorial purposes related to the Service	Consent to performance of agreements
	To Respond to inquiries	Consent to legal obligation for performance of agreements
Information from questionnaires directly provided by the Users	Improvement of the Service and development of new services	Consent to legitimate interest
	Provision of contents (including advertisement) customized to the Users by BTS or a third party affiliated with BTS	Consent to legitimate interest
Information automatically collected when visiting or browsing the Service(*2)	Improvement of the Service and development of new services	Consent to legitimate interest
	Provision of contents (including advertisement) customized to the Users by BTS or a third party affiliated with BTS	Consent to legitimate interest

*1 Information sent to BTS by the Users through questionnaires, etc. such as name, gender, age, nationality, email address, telephone number and address
*2 IP address, types of browsers and OS of the Users
Web sites visited by the Users immediately before and after visiting the Service
Search conducted in the Service and the web sites viewed in the Service
Advertisements and the links once clicked
Information processing speed of the Users’ computer
Information concerning the installed software programs
Click-through rates
Standard server log information
Information gathered through HTML cookie, Flash cookie, web beacon, and other similar technologies
Geo-location information of the Users specified by IP address or GPS of the mobile terminal

Retention periods for personal data

BTS retain the personal data of the Users only during the period necessary for achieving the aforementioned purpose. Any specific period for retaining personal data will be decided after considering purpose of acquiring and processing personal data, nature of personal data and necessity of retaining personal data under laws and businesses

Handling based on the consent and right to withdraw the consent

By displaying the intention to consent to the Privacy Policy, the Users confirm that they agree to handling personal data by BTS, and based on the consent of the Users, BTS will handle the personal data of the Users. However, the Users reserve the right to withdraw such consent at any time without prejudice to the legitimacy of handling based on the consent before the withdrawal. Also, when users under the age of 16 use this Service, they must obtain permission of their custodians with respect to the use of this Service or must consent to the use of this Service after obtaining permission of their custodians.

Prohibition of disclosure and provision of personal data to a third party

BTS will properly manage the personal data deposited from the Users and will not disclose the personal information to any third party unless it falls under any of the following:

1. If there is an individual consent of the Users;
2. In the case where BTS disclose personal information of the Users to contractors appointed by BTS in order for the Users to perform the desired service (Personal information provided in this way shall be managed by the contractors. In addition to fulfilling the transaction, the contractors will use the personal data in order to provide information by e-mail or the like to the Users after the commencement of the transaction, to analyze the utilization state of the Service by the Users, and to improve the business management / services of the contractor. BTS obliges the contractors to observe the General Data Protection Regulation (hereinafter referred to as “GDPR”) and the relevant laws and regulations and to handle the personal information of the Users by taking into account the privacy of the Users. For further details on the handling of personal information by the contractors, please contact those contractors directly;
3. When BTS operates jointly with other companies, public organizations, etc. in the operation of this Service (the personal information provided in this way shall be managed by the affiliated parties; In addition to fulfilling the transaction, the affiliated party shall use the personal data in order to provide the information by e-mail or the like to the User after the commencement of the transaction, to analyze the utilization state of the services by the Users, and to improve the business management / services of the affiliated party. BTS obliges the affiliated parties to observe GDPR and the relevant laws and regulations and to handle the personal data of the users by taking into account the privacy of the Users. For further details on the handling of personal data by the affiliated parties, please contact those affiliated party directly;
4. When personal information is provided as a result of business succession due to merger or other reasons;
5. When it is necessary to disclose based on laws and regulations;

Correction of personal information

1. BTS may ask the Users for their cooperation in order to ensure accuracy and updating of their personal information.
2. On the website of this Service, the Users can carry out the procedures concerning the personal data for (1) confirmation (Article 15 of GDPR), (2) correction / addition (Article 16 of GDPR)/ deletion (it is limited to cases a certain conditions are met. Article 17 of GDPR)/ exercise of data portability right (it is limited to cases a certain conditions are met. Article 20 of GDPR), (3) limitation (it is limited to cases a certain conditions are met. Article 18 of GDPR), and (4) objection to handling (it is limited to cases where a certain conditions are met. Article 21 of GDPR. hereinafter, collectively referred to as “Confirmation, etc.” together with items from (1) to (4)).
3. With respect to the handling of personal information related to the Users, the Users have the right to appeal against data protection authorities of each country having jurisdiction.
4. When excising the aforementioned rights, please contact the contact information set forth in “Contact Us” at the end of the Privacy Policy.
5. The Provision of personal data is not required under laws and agreements or necessary for executing agreement, and the Users are not obligated to provide personal data of themselves. Provided, however, that please be aware that when all or part of personal data is not provided, BTS cannot provide service to our customers, the customers cannot access or use a certain features of our website, or it may affect customer satisfaction.

Transfer of personal information to outside the EU region

In order to achieve the above purpose of use, BTS may transfer the User’s personal data to countries outside the EEA, including Japan, and handle them. In countries outside the EEA, rights of data subject as with GDPR may not be accepted by laws and regulations, but BTS will guarantee that adequate measures concerning the protection of users’ personal information is secured by applying supplementary rules on adequacy decision in Japan, and by taking measures such as concluding standard contract clauses based on the GDPR on the protection of personal information of the Users in countries where adequacy decisions are not made.

About cookies

BTS may use cookies and web beacons to provide better services to Users using this Service. Cookies and web beacons will not violate the user’s privacy or usage environment, and BTS will never disclose personal information in a state that can individually identify users who accessed in any case.

1. About cookies

2. About Management of provision of Cookie Data

If you do not wish that BTS uses your cookie data in accordance with the Privacy Policy, please manage provision of cookie data on the device you use to access BTS. In such a case, please be aware that BTS cannot provide services to you, you cannot access or use certain features of our website or this may negatively affect your satisfaction.

Disclaimer

This Privacy Policy is applied only when the User is using this Service. Third-party sites and services linked from this Service have different privacy policies from ones of BTS, BTS will not assume any obligation or responsibility as for the troubles concerning the protection of personal data occurred on the linked site and the content of the linked site. When registering personal data at the linked site, BTS recommends that you use the link after confirming the terms of use and the privacy policy of the linked site.

Change / application of the privacy policy

BTS will comply with laws and regulations of Japan and other standards including GDPR that apply to retained personal data, will review the contents of this policy from time to time and make efforts to improve it.

In the operation of this Service, when BTS change the Privacy Policy including change of personal information item to be collected and change of purpose of use, BTS will publish and apply by updating this page.

Contact Us

To inquire or complaints about personal data handling by BTS, please contact the following.

Data manager
Biz Trip Story Co., Ltd
CEO Yoshiko Ogura
Zip code and address: Ginza Otake Buisidence 2F, 1-22-11, Ginza, Chuo-ku, Tokyo 104-0061
E-mail : contact@biztripstory.com
Person responsible for handling of personal data: Yoshiko Ogura

Established on March 1, 2021
Revised on January 11, 2022